Privacy statement

PRIVACY Introduction Bed & Breakfast ANNO 1919 processes information about people on a daily basis. We comply with the law in doing so. We respect the privacy of the persons about whom we receive information and treat this information as strictly confidential. In this privacy statement we explain which personal data we process and for what purposes. The privacy statement does not apply to the processing of personal data by third parties, such as companies and/or websites that offer travel or travel packages. We recommend that you read the privacy statement carefully. Bed & Breakfast ANNO 1919, located at Rijksweg Noord 36 in 6071 KW in Swalmen, Chamber of Commerce number 12045048, e-mail address: is responsible for the processing and storage of your personal data. If you have any questions about the content of the privacy statement, please contact

1. Personal data ANNO 1919 processes different types of personal data, for different purposes. The personal data and purposes are explained below. Guest administration For (booking) an overnight stay we need your name, address, place of residence, telephone number, day of departure and arrival and your payment details. We may receive this information from third parties with whom you have completed the booking process. We may request additional personal data from you for the performance of our services. We only process health data based on your consent, in order to provide you with a better service. In addition, we are legally obliged to verify your identity. We will do this on the spot in the B&B on the basis of an identity document shown by you. We make a copy of this. This data is only used internally and is not passed on to other organizations for commercial purposes. Camera surveillance ANNO 1919 uses camera surveillance to the extent necessary to secure its property and protect its guests. Through the camera images, ANNO 1919 gains insight into the activities of persons and registration certificates. ANNO 1919 account You can create an ANNO 1919 account. In this way, reservations and information requests in case of a follow-up request are easy to make, as we do not have to ask you for your details again. To create an account, we ask for your name, place of residence, telephone number and e-mail details. This personal data is stored in our database. Social media ANNO 1919 can be found on various social media, such as Facebook. We may use your personal data when you use functions on these websites and/or apps, such as a "Facebook like". If such a feature is used by you, we may obtain your personal data through our relevant social media.

2. Recipients We do not share your personal information with companies, organizations and individuals outside of Anno 1919, except in one of the following circumstances. Performance of a contract Disclosure of your personal data to third party organizations is permissible where this is necessary to fulfill our contractual obligations to you. Part of this is processing your reservation. If necessary for the payment of bookings, we use a third party to handle online payments. With your permission With your permission, we can pass on your personal data to other parties. The permission only applies if it is clear what you are giving your permission for and what the consequences are. For legal reasons We share personal information when we believe that disclosure of the information is necessary to comply with applicable law, regulation, legal process, or governmental request. Legal obligation If a legal obligation requires us to do so, we will provide your personal data. For example, it is possible that the police request data from us in the context of fraud investigations. Another example is that, pursuant to Article 47 of the State Taxes Act, the tax inspector can demand all information necessary to levy taxes. Finally, the municipality can also request the provision of information to verify the tourist tax assessment. ANNO 1919 makes agreements with the recipients of your personal data to ensure that the personal data is treated confidentially and secured.

3. Retention period We do not store your personal data longer than necessary, unless we have a legal obligation to retain your personal data for longer. Our basic principle is that we only keep personal data for as long as necessary to provide you with our products and/or services. After this, we will delete your personal data as far as possible. For example, you can create an ANNO 1919 account, as explained above in paragraph 2. We will delete inactive accounts after a period of 2 years. If you have provided your e-mail address (possibly via your account) so that we can keep you informed of our services, we will still store your data for this purpose.

4. Transfer of personal data outside the EU ANNO 1919 can transfer your personal data from the Netherlands to other countries. Countries within the European Economic Area (EEA) have an equivalent level of protection of personal data as the Netherlands. With due observance of the general requirements of privacy laws and regulations, we can transfer your personal data to countries within the EEA. Outside the EEA, we will only pass on your personal data if there is an appropriate level of protection. ANNO 1919 uses model contracts approved by the European Commission for this purpose.

5. Cookies ANNO 1919 uses cookies. A cookie is a small text file that is stored on the visitor's device (electronic device) during the first visit to a website. Cookies are used to collect information about someone, the website or statistics. Some cookies also aim to improve the user experience of the website.

Types of cookies We distinguish between functional and non-functional cookies. We always place functional cookies. These are necessary for the website to work properly. Non-functional cookies process personal data outside your field of vision. These mainly enable us to improve our services. This allows us to measure, for example, how often our website is used and what information visitors are looking for. We always ask for your permission to request non-functional cookies. We use the following non-functional cookies.

Analytical cookies With analytical cookies we collect statistics about the use of the website by users. By measuring website usage, the website can be improved for the benefit of the users. Among other things, the following data is stored: • the IP address, which is made anonymous; • technical characteristics, such as the browser you use; • from which page you came to the webshop. Tracking cookies These are cookies that are placed to identify an internet user on a website. By placing tracking cookies, we can keep track of which internet pages you visit. We can deduce your preferences and interests from the information about your website visits. Based on this, we can make you personal offers.

Advertising cookies We use advertising cookies to show personalized advertisements and to measure the effectiveness of an advertising campaign. The advertising cookies are necessary to actually display the advertisements.

Blocking and deleting cookies If you do not want our website to store cookies on your computer, you can indicate this in the cookie notification that you see when you first visit our website. Have you accepted our cookies before? Then you will no longer see this message and you must delete the cookies yourself (if desired).

You can also choose to block the placing of cookies via your browser. Do you block all cookies? Then our website will not work as well. We recommend that you selectively disable only unwanted cookies. You can do this in your browser settings.

6. Your rights You have a number of legal rights towards us: inspection, improvement or addition, data erasure, limitation of processing, transfer of digital data and the right to object. We will explain those rights below. We also explain how you can exercise these rights against us. Right of access At your request, we will inform you in writing whether we process your personal data. With your request you must identify yourself by means of a copy of your driving license (NL) or identity document. In our response we will explain which personal data we have processed or are still processing, and we will provide you with a copy of this. We also explain for what purposes the data has been or will be processed, with whom the data is shared, how long it is expected to be stored, and what other rights you can assert. Correction or addition If you have received insight into the processing of your personal data, you can request us to correct inaccuracies or to supplement incompleteness. We motivate our response. If we make improvements, you will receive an additional statement from us. Any recipients of your incorrect or incomplete data will also receive that statement. Data erasure You can request us to delete your personal data from our systems in one or more of the following cases:  the personal data is no longer necessary for the purposes for which we processed it;  you withdraw your consent for (further) processing, and there is no longer any other basis for processing;  you make a motivated objection, and there are no compelling reasons not to honor your objection;  the personal data has been processed unlawfully by us;  we have to delete your personal data on the basis of a legal obligation; Restriction of processing If you have reported an inaccuracy or incompleteness in your personal data to us, you can request that we restrict the processing as long as we are processing your request. You may also ask us to limit the processing of your data if you believe that we are processing your data unlawfully or no longer need it, or if you have objected to (further) processing thereof. After receiving your restriction request, we will only process the data after obtaining permission or for compelling reasons (such as legal proceedings). Transfer of digital data If you have provided us with personal data in a structured, common digital file format, and we have processed your data with your consent or in the performance of an agreement with you, you have the right to request a copy of this data from us . In those cases you can also ask us to forward your data directly to another service provider. Objection You may at any time object to the processing of personal data relating to you. This applies in particular to profiles that we have created based on your personal data. We will cease processing your data upon receipt of your objection, unless we can demonstrate compelling legitimate grounds that outweigh your interests, rights and freedoms. If we process your personal data for direct marketing purposes, you may object to this at any time and we will immediately cease the processing. Exercising rights If you would like to make use of one or more of your rights listed above, please contact us via the e-mail address ANNO 1919 will decide on your request within 4 weeks, unless we let you know within that period that we need a little more time. Are your personal data processed on the basis of your consent? Then you have the right to withdraw your consent. Any withdrawal of your consent will not affect previous processing based on it.

7. Liability Despite the care and attention paid to the management of this website, it is possible that the site contains incorrect information. ANNO 1919 cannot be held liable for technical or editorial errors that occur in this website, nor for any consequential damage that is the result of the use or the temporary unavailability of this website or the links to third-party websites.

8. Complaints Do you have a complaint about the use of your personal data? Then we refer you to the complaints procedure with the Dutch Data Protection Authority. This body is authorized to take cognizance of your complaint.

9. Questions? Do you have any questions? Send an e-mail with your question to: This privacy statement is in accordance with the General Data Protection Regulation. We reserve the right to periodically update this privacy statement. The latest version will be published on this page. February 2020 version.